Invoices

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Accessing your invoices

Click on the  Billing menu in the main navigation and then select Invoices from the dropdown menu.

You will then be presented with the Invoices screen. The screen is automatically populated with a new invoice at the start of each month which will be inline with the detailed statement in the statement screen for the same period. 

Each invoice has a status indicator. An invoice can have one of three statuses:

Due When an invoice is first added to your account it will show as due.
Paid Invoice was paid and funds were received.
Overdue If for some reason we were unable to charge your payment card the overdue status will appear.

A PDF copy of an invoice can be dowloaded by clicking on the appropriate Download button


Common questions

1
How do I pay an invoice?
Payment of invoices is automatic and charged to the credit card registered under the payment cards screen.
2
The invoice doesn't have a breakdown of costs. Where can I see this?
Go to the Statement page and click view Statement to view a detailed breakdown of costs by customer.