Getting support and assistance

Captini pride ourselves on the support we provide to our partners so they can deliver outstanding services to there customers. All of our technical support is provided over email. Each of your support requests has a ticket assigned so we can log all communications and ensure that we can turnaround assistance in the quickest time possible.

In the situation of complex installations or critical outages the tech support team will schedule calls with you and the appropriate support engineer will assist you directly.

As shown above partners can rate and give feeedback on our support team.

Getting support is easy just send your emails to support@captini.com and one of our support engineers will help you out.